Case Study
AWB Marketplace Platform for Air Transport
A digital marketplace platform replacing traditional paper air waybills

Context
2 pointsI worked as a senior technical consultant on the redesign and development of the AWB marketplace platform, alongside the authority's security and drone permit systems, within the air transport sector.
- The General Authority of Civil Aviation (GACA) oversees the air transport sector in the Kingdom, and its remit includes modernising the digital systems used for air freight.
- The AWB marketplace platform is part of a wider initiative to redesign and develop GACA's digital systems.
The Challenge
2 points- Connecting multiple parties across the air freight chain (freight companies, agents and carriers) through a single unified digital platform.
- Ensuring the platform met the authority's strict regulatory and security requirements for the aviation sector.
Impact & Results
2 points- A digital marketplace serving the air freight sector in place of traditional paper based processes.
- A scalable technical foundation for adding further digital services within the authority's systems.
This project is a model for how traditional government systems can be turned into digital platforms that serve entire sectors, not just a single entity.
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